CONCERNED ABOUT CORONAVIRUS? QUESTIONS OR SYMPTOMS?
If you have symptoms or concerns, the 98point6 Coronavirus Assessment Tool will provide information about your risk. Download the 98point6 app today and they will we’ll walk you through the rest.
If you need a visit, 98point6 doctors are available 24/7 to deliver diagnosis and treatment without setting foot in a doctor’s office, ER or urgent care—avoiding unnecessary exposure.
Details on how to sign up are available below under "Get Started".
PRIMARY CARE FROM ANYWHERE
Save a trip to the doctor’s office and connect with a board-certified physician with a text!
98point6 is a mobile app delivering on-demand primary care via a private, text-based experience, accessible from wherever you are. Text with a physician to ask questions, diagnose and treat illnesses such as cold or allergy symptoms, diabetes, insomnia and even pediatric care for children as young as one. They can also outline care options and order prescriptions and lab tests.
98point6 is available 24/7 and at no cost to you and your dependents when enrolled in Red Bull’s medical plan!
GET STARTED
INSTALL THE APP: Download 98point6 from the App store or Google Play.
CREATE YOUR ACCOUNT: No password to remember. Enter your mobile number and you'll receive a unique pin. Once you create a profile, you’ll be asked to confirm your medical coverage with Red Bull.
Learn more at 98point6.com/redbull.
FREQUENTLY ASKED QUESTIONS
98point6 is a new kind of on‑demand primary care delivered through a highly secure in‑app messaging experience on your mobile phone. With 98point6, U.S.‑based, board‑certified physicians answer questions, diagnose and treat acute and chronic illnesses, outline care options and order any necessary prescriptions or lab tests. They can also help you better understand any primary care conditions.
WHAT IS 98POINT6?
HOW DO I SIGN UP?
You simply download the free 98point6 app from the Apple App Store or Google Play, sign in using a mobile phone number and create a profile. From there, you’ll be asked to verify your identity to confirm your subscription is covered by Red Bull. Visit 98point6.com/redbull for instructions and direct links.
WHO CAN USE 98POINT6?
On-demand primary care through 98point6 is available at no cost to Red Bull employees and dependents ages 1 or older who are enrolled in a Red Bull medical plan. The cost per visit is $0 for those on a PPO plan.
HOW DOES IT WORK?
98point6 works on your mobile device. You simply download the free 98point6 app from the Apple App Store or Google Play, sign in using a mobile phone number and create a profile. From there, you’ll be asked to verify your identity to confirm your subscription is covered.
Once registered, you can start your visit during our hours of operation than select who you’re seeking care for (yourself or a dependent child). An automated assistant will begin gathering information on symptoms and asking clarifying questions.
The information gathered by the automated assistant is then shared with one of 98point6’s board-certified physicians, who will join the visit and continue the text-based conversation with you. If requesting care for a child, depending on your location, the age of the child, and the child’s symptoms, a video encounter may be requested. The physician will then provide a diagnosis and treatment plan which could include: answers to your questions/concerns, prescriptions sent directly to your pharmacy, ordering of labs, a referral or recommended self-care.
At the end of every visit, a personalized Care Plan is created and securely stored within the app—easily accessible and available to you at any time. If labs are ordered, a 98point6 physician will follow-up with you once the results are back.
CAN I SEND MY VISIT RECORDS TO MY PRIMARY CARE OR OTHER PHYSICIAN?
Yes. Your medical record for a visit can be sent to other physicians at your request. During the visit, just state that you’d like the record sent to another physician and you will be walked through the steps. Or send the request through our Contact Us form.
HOW DOES 98POINT6 HANDLE PRESCRIPTIONS OR LAB TESTS?
98point6 physicians can and do prescribe medications when they are appropriate. If a prescription is a part of your treatment plan, we’ll send it electronically to your preferred pharmacy. 98point6 does not prescribe controlled substances (such as opioids) or lifestyle medications (such as Viagra and Propecia).
If the 98point6 physician determines that lab work is necessary, they will order a lab test. Once ordered, simply visit a nearby LabCorp or Quest Diagnostics location and when your results are ready, a 98point6 physician will reach out to you to walk you through your results.
WHAT DO I DO IF I HAVE TROUBLE LOGGING ON OR GETTING ACCESS TO 98POINT6?
Please reach out to our customer support team through our Contact Us form. A support representative will be in touch to help resolve your issue.
HOW DO I REQUEST CARE FOR MY CHILD?
Care for children ages 1-17 years old must be requested by a parent or legal guardian eligible for 98point6. In order to receive care, the child must also be eligible for 98point6 through the parent or guardian’s plan.
To request care for your child, begin a visit as you normally would. A list of your eligible dependents ages 1-17 will appear. Select who you’re seeking care for, and complete the child’s profile.
Next, the automated assistant will gather information about the child’s symptoms, then will deliver the information to one of 98point6’s board-certified physicians. The physician will have a text-based conversation with you about your child’s symptoms, using audio, video or photos as needed. For younger children (i.e., under age 5), the physician will likely request a brief video encounter.
WHO CAN REQUEST CARE FOR CHILDREN?
Parents or legal guardians eligible for 98point6 can seek care on behalf of their children who are also eligible for 98point6 through the parent or guardian’s plan. The parents and legal guardians must use their own 98point6 account when accessing care on a child’s behalf.
In order for your spouse/partner to request care for your child, both your spouse/partner and child must be eligible for 98point6 through the parent or guardian’s plan.